Frequently Asked Questions
Q.Does the price include set up and delivery?
A.Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Q.Do you deliver to other cities?
A.Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
Q.Does the standard 24 hour rental time include your set up time?
A.No. We arrive early to set up so you get the entire rental time for your event and setup
Q.When do you set up?
A.A member of our office staff will contact you to arrange delivery and setup for your tent and/or bounce house.
If you would like us to set up your tables and chairs, this service is available for an additional fee. Please contact our office to discuss setup options and pricing.
Q.How many tents do I need and how do I know?
A.Each of our Tents descriptions on the website offers you the specifics of how many it can comfortably hold.
Q.Do we need to perform any maintenance on the tent while in our possession?
A.No. We do everything for you before we leave the site and we are certain that all safety measures are taken to let you simply enjoy your event.
Q.What payments do you take?
A.Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Q.What if we need to cancel?
A.Please check out our policies page for details.
Q.Do you require a deposit?
A.Yes. All orders require a $50 credit card deposit to reserve your rental.
Please note that deposits are non-refundable. If you need to cancel your reservation, your deposit will be issued as a rain check (store credit) that is valid for up to one year from the original rental date.
Q.How big are the tents?
A.We have all sizes...